It Isn’t Just About The Software
The decision to purchase a dealer management system – and then choosing the right one - will be one of the most important and significant business decisions you will make. Implementing the right solution can ultimately save you a fortune in efficiency and productivity but installing the wrong system, or having the right system badly installed could result in huge additional costs that could take years to recover from.
Also remember that you are entering a close business relationship that will last at least 5 years and probably 10 or more. It is crucial that you consider all aspects in depth and select not only the right system, but also the right business partner who will continue to work with you constantly improving and developing the system for your benefit for years to come.
The following is a list of the key considerations when selecting a system for your business.
1. Ongoing support - what do long term clients say?
Some of our clients have been with us for 25 years. For these clients, the original software sale is now insignificant. What keeps them with us is our industry leading support services and our commitment to continually improving their businesses.
Systime consultants have a wide appreciation and knowledge of the automotive industry, with the majority coming from previous positions held within Dealerships or in related fields.
Taking into account the entire TSI Group as an entity, our combined support team efforts are eight times the size of our nearest competitor.
This is no accident. We have been providing the markets best software and support consistently for more than a quarter of a century