Systime Automotive Solutions is a privately owned, New Zealand company which is part of the TSI Group of Companies. TSI has been the market leader in providing specialist software solutions to the automotive and related industries for three decades.
Systime is the NZ distributor for the world's most successful Dealer Management System (DMS) - Autoline. We also continue to maintain and support our original MIDAS software system in an archive capacity.
With global coverage and experience, it is only natural that Autoline is also widely acknowledged as the premier automotive DMS in the Australasian market and substantial momentum has been achieved with installing Autoline into the New Zealand market, especially the larger dealerships, dealer groups and manufacturers/distributors.
Long Term Customer Relationships
Our average customer stays with us for well over 10 years (some have been customers for 25 years) and our business model reflects this. We build mutually beneficial, long term partnerships with our clients – who will attest to the fact that we have successfully achieved this. Our software products improve and enhance the business operations of our clients, dramatically increasing efficiency in many cases and producing a real and significant bottom-line return on their initial investment.
1st in Staff
The strong relationships we have with customers are also based on the fact that our consultants have an intimate and thorough understanding of the industry and the business processes our clients use every day. Most of our staff members are employed directly from the industry and therefore understand exactly what our system users want and need in their working day. We have dedicated software support consultants throughout the country – easily the largest support team of any software provider to the industry – covering every aspect of our client’s business operations. In particular, we have specialists in accounting (including two chartered accountants), user training, hardware and business consultancy to provide a total business support structure for our clients.
1st in Service
We consistently receive feedback from independent sources that our after sales service ranks 1st in our industry. Our customer loyalty and longevity reinforces this point, as do the many unsolicited comments, letters and emails we regularly receive from grateful clients and users. We don’t rest on our laurels, however. We constantly strive to improve our service levels and our software for the benefit of our clients.
We don’t just talk the talk, we walk it.