Our eTraining Schedule is updated regularly with new dates and times.

February 2017 to November 2017

SystimeTable

If you would like to register to attend a course, please send course details to This email address is being protected from spambots. You need JavaScript enabled to view it. 

Note, these courses are for existing TSI Systime Autoline customers only.

New Zealand Customers courses run at 1pm and for Australian Customers this is 11am AEST

 

CRM Content 

 1. CRM - INTRODUCTION

Who should attend? New or recent employees. This course covers the basics of CRM within Autoline. Also beneficial for re-training existing staff.

2. CRM PROSPECTING FOR SALES STAFF

Who should attend? New or recent sales staff or those that may need a refresher on the tools available within Autoline to review and record contact with prospects/customers.

3. CRM - FOR MANAGEMENT

Who should attend? Dealer Principal, Sales Management, CRM Staff.

4. CRM - CAMPAIGNS

Who should attend? Staff who wish to acquire skills to create campaigns targeting specific CRM customers.

5. ADHOC REPORTING

Who should attend? Staff who need to be able to create quick CRM reports.

 

System Admin

1. CREATING A NEW USER

Who should attend? System Administrators, Administration Managers, Financial Controllers.

 

Aftersales - Parts

1. FULL STOCK TAKE PROCEDURE

Who should attend? Parts Management and Supervisors.

2. RECEIPTING AND VERIFICATION

Who should attend? Parts and Service staff, Accounts Payable staff.

 

Aftersales - Service

1. SETTING UP THE WORKSHOP CALENDER

Who should attend? Workshop Controllers, Service Managers, System Administrators.

2. HOW TO ADD A NEW TECHNICIAN

Who should attend? Workshop Controllers, Service Managers, System Administrators.

3. WORKSHOP LOADING SCREEN

Who should attend? Workshop Controllers, Service Managers, System Administrators.

4. BASIC POINT OF SALE

Who should attend? New Service Advisors

 

Sales - Vehicles

1. VEHICLE STOCKBOOK TROUBLESHOOTING

Who should attend? Vehicle Controllers, Sales Staff, Service Managers, Administrator staff, Financial Controllers.

2. VSB/POS INTEGRATION

Who should attend? Service Managers, Service Advisors, Vehicle Controllers, Sales Managers.

3. SALES DELIVERY SCHEDULE

Who should attend? Sales Executives, Sales Managers, General Managers/Dealer Principals, Vehicle Controllers.

 4. ROAD TO A SALE - NON BMW

Who should attend? Sales Executives/Sales Managers